Toshiba-branded Battery Replacement Program

Below is a list of battery pack part numbers and PC model numbers possibly affected by this announcement, including models that may have batteries that were purchased as an accessory or the result of servicing. Click here to check if your battery pack is affected.

1. Battery pack part number information which includes accessory battery part number


Battery Part NumberAccessory Part NumberAccessory Part Number (Japan)
G71C000AW210PA3817U-1BRSPABAS228
G71C000D4110PA5023U-1BRSPABAS259
G71C000D7110PA5024U-1BRSPABAS260
G71C000DD110PA5026U-1BRSPABAS262
G71C000FQ110PA5108U-1BRSPABAS271
G71C000FS110PA5109U-1BRSPABAS272
G71C000FS210PA5109U-1BRSPABAS272
G71C000G3110PA5121U-1BRSPABAS274
G71C000GN110PA5170U-1BRSPABAS279
G71C000BD510PA3831U-1BRSPABAS234
G71C000BE310PA3832U-1BRSPABAS235
G71C000BE410PA3832U-1BRSPABAS235
G71C000BE510PA3832U-1BRSPABAS235
G71C000BE710PA3929U-1BRSPABAS249
G71C000BE810PA3929U-1BRSPABAS249
G71C000BE910PA3929U-1BRSPABAS249
G71C000CE210PA3984U-1BRSPABAS256
G71C000BED10PA3929U-1BRSPABAS249

2. PC models which may carry the affected battery pack

Download a detailed PC model list which includes PC Model part number.

Brand NameBrand No.Production From
SatelliteB40-A201308
SatelliteC50-A201305
SatelliteC50D-A201311
SatelliteC850201212
SatelliteC850D201307
SatelliteL850201308
Satellite ProB40-A201401

3. PC models which may have affected battery packs from servicing or additional purchase of optional batteries

Download a detailed PC model list which includes PC Model part number.

Brand NameBrand No.Production From
NetbookNB510201203
PortégéR700201007
PortégéR830201104
SatelliteA660201008
SatelliteB40-A201308
SatelliteC50-A201305
SatelliteC50D-A201307
SatelliteC50T-A201306
SatelliteC600201105
SatelliteC640201012
SatelliteC640D201111
SatelliteC650201106
SatelliteC650D201203
SatelliteC660201011
SatelliteC665201106
SatelliteC665D201203
SatelliteC840201204
SatelliteC840D201212
SatelliteC850201203
SatelliteC850D201204
SatelliteC870201208
SatelliteL640201006
SatelliteL640D201004
SatelliteL650201004
SatelliteL730201112
SatelliteL740201105
SatelliteL750201104
SatelliteL850201204
SatelliteM840201204
SatelliteP750201106
Satellite ProB40-A201307
Satellite ProC50-A201311
Satellite ProC640201005
Satellite ProC840201205
Satellite ProL730201110
Satellite ProL830201206
TecraA50-A201501
TecraR840201104
TOSHIBANB510201202