Toshiba-branded Battery Replacement Program

Below is a list of battery pack part numbers and PC model numbers possibly affected by this announcement, including models that may have batteries that were purchased as an accessory or the result of servicing. Click here to check if your battery pack is affected.

1. Battery pack part number information which includes accessory battery part number


Battery Part NumberAccessory Part NumberAccessory Part Number (Japan)
G71C000AW210PA3817U-1BRSPABAS228
G71C000D4110PA5023U-1BRSPABAS259
G71C000D7110PA5024U-1BRSPABAS260
G71C000DD110PA5026U-1BRSPABAS262
G71C000FQ110PA5108U-1BRSPABAS271
G71C000FS110PA5109U-1BRSPABAS272
G71C000FS210PA5109U-1BRSPABAS272
G71C000G3110PA5121U-1BRSPABAS274
G71C000GN110PA5170U-1BRSPABAS279
G71C000BD510PA3831U-1BRSPABAS234
G71C000BE310PA3832U-1BRSPABAS235
G71C000BE410PA3832U-1BRSPABAS235
G71C000BE510PA3832U-1BRSPABAS235
G71C000BE710PA3929U-1BRSPABAS249
G71C000BE810PA3929U-1BRSPABAS249
G71C000BE910PA3929U-1BRSPABAS249
G71C000CE210PA3984U-1BRSPABAS256
G71C000BED10PA3929U-1BRSPABAS249

2. PC models which may carry the affected battery pack

Download a detailed PC model list which includes PC Model part number.

Brand NameBrand No.Production From
PortégéR830201103
SatelliteC40D-A201306
SatelliteC50-A201305
SatelliteC50D-A201305
SatelliteC70-A201310
SatelliteC70D-A201310
SatelliteL70-A201306
SatelliteL70D-A201306
SatelliteP70-A201306
SatelliteP870201301
Satellite ProA50-A201310
Satellite ProC40-A201311
Satellite ProC50-A201309
Satellite ProC70-A201310
TecraR840201104

3. PC models which may have affected battery packs from servicing or additional purchase of optional batteries

Download a detailed PC model list which includes PC Model part number.

Brand NameBrand No.Production From
PortégéR830201103
SatelliteA660201005
SatelliteC40D-A201306
SatelliteC50-A201305
SatelliteC50D-A201305
SatelliteC640201007
SatelliteC640D201008
SatelliteC650201103
SatelliteC650D201102
SatelliteC670201105
SatelliteC670D201106
SatelliteC70-A201306
SatelliteC70-B201405
SatelliteC70D-A201306
SatelliteC70D-B201405
SatelliteC850201205
SatelliteC850D201205
SatelliteC870201205
SatelliteC870D201205
SatelliteL630201006
SatelliteL630 (TBD)201012
SatelliteL630/L635201006
SatelliteL635201012
SatelliteL640201005
SatelliteL640D201005
SatelliteL645/L640201005
SatelliteL645D201005
SatelliteL650201004
SatelliteL650/L655201004
SatelliteL650D201004
SatelliteL650D/L655D201004
SatelliteL670201005
SatelliteL670D201005
SatelliteL675201006
SatelliteL675/L670201005
SatelliteL675D/L670D201005
SatelliteL70-A201306
SatelliteL70-B201405
SatelliteL70D-A201306
SatelliteL70D-B201405
SatelliteL730201105
SatelliteL735201105
SatelliteL735/L730201105
SatelliteL740201106
SatelliteL740D201105
SatelliteL745/L740201106
SatelliteL750201104
SatelliteL750/L755201105
SatelliteL750D201105
SatelliteL750D/L755D201106
SatelliteL770201105
SatelliteL770/L775201105
SatelliteL770D201012
SatelliteL770D/L755D201105
SatelliteL840201206
SatelliteL840D201206
SatelliteL850201205
SatelliteL850/L855201206
SatelliteL850D201205
SatelliteL850D/L855D201206
SatelliteL855D/L850D201210
SatelliteL870201205
SatelliteL870D201205
SatelliteNB10-A201312
SatelliteNB510201204
SatelliteP70-A201306
SatelliteP750201105
SatelliteP750/P755201105
SatelliteP750D201110
SatelliteP770201105
SatelliteP770/P775201106
SatelliteP775201110
SatelliteP775D201110
SatelliteP850201205
SatelliteP870201205
SatelliteS70-B201405
SatelliteS70t-B201405
SatelliteS850201205
SatelliteS855201206
SatelliteS855D201206
SatelliteS875201206
SatelliteS875/L870201206
SatelliteS875D201206
SatelliteT571201110
Satellite ProA50-A201306
Satellite ProC40-A201308
Satellite ProC50-A201307
Satellite ProC640201107
Satellite ProC650201103
Satellite ProC70-A201308
Satellite ProC70-B201404
Satellite ProC840201208
Satellite ProC850201205
Satellite ProC870201205
Satellite ProL630201005
Satellite ProL640201006
Satellite ProL650201006
Satellite ProL670201006
Satellite ProL770201107
Satellite ProNB10-A201406
TecraA50-A201312
TecraR700201007
TecraR840201103
TOSHIBANB510201204